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Privacy Policy

Your privacy is important to us. Learn how we protect your data.

Last updated: December 25, 2025

1. Introduction

Welcome to SheraAI ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including SheraChat, SheraBot, and MY LMS.

2. Information We Collect

2.1 Information You Provide

  • Account information (name, email, password)
  • Profile information (profile picture, bio)
  • Communications and content you create
  • Payment information (processed securely by third parties)

2.2 Automatically Collected Information

  • Device information (device type, operating system)
  • Usage data (features used, time spent)
  • Log data (IP address, browser type)
  • Cookies and similar technologies

3. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication measures
  • Employee training on data protection

5. Data Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

  • With your consent
  • With service providers who assist in our operations
  • To comply with legal obligations
  • To protect our rights and safety

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Data portability

7. Cookies

We use cookies and similar tracking technologies to collect information and improve our services. You can control cookies through your browser settings.

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: